Ian Lancaster

Chief Executive Officer

Ian founded TwentyCi with the vision of building the leading customer engagement business TwentyCi has become today.
With a solid foundation of industry expertise, Ian previously ran a data marketing firm, Dataforce; the company from which TwentyCi was born.
Alongside his commitment to TwentyCi, Ian works with SME’s as a business mentor.
Outside of work, Ian has a passion for playing tennis and global travel.

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Paul Haliwell

Chief Operating Officer

Responsible for our operations and new business teams, Paul ensures quality outputs from a proposition that always best supports client priorities.
An outdoor enthusiast, Paul can often be found cycling, paddle boarding or downhill skiing.

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Tom Sharma

UK Sales Director

Tom has had a great deal of exposure within Software Development, IT Outsourcing and Augmented Staffing. He now heads our Sales functionality at Twenty Tech with clients’ needs at the heart of any offering. As a passionate Historian, Tom has varied interests from Period House Restorations, Antiquities, and hi-end HiFi.Currently, his spare time is now spent with his children’s grassroots football development.

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Huyen Nguyen

Managing Director

Huyen has for over 20 years been establishing and running international businesses in Vietnam and overseas. More recently using her extensive experience in managing the setup and of businesses in Vietnam she has been operating a Consultancy Business offering a wide range of services including Business Process, IT Staffing, and Software Development to both on and offshore companies. With a highly developed entrepreneurial spirit she has added significant value, particularly to clients in the following sectors:

• Property
• Financial Services
• IT Development and Related Services
• Research

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Nam Dinh

Head of Production

Nam has extensive IT Consultancy experience including, development, testing, implementation and ongoing support. Her main areas of expertise include:
Real Estate, Education Technologies, Financial Services, Telecom Services, IT Development including mobile applications and digital solutions.
Nam has extensive experience in developing e-commerce solutions, web applications and enterprise solutions. Her commercial operation and management skills, along with business development and project management expertise have been key to the successful delivery of projects.

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Hung Nguyen

Engineering Manager

Hung is a responsible and dedicated leader with a strong technical background who possesses self-discipline and the ability to take a leading role in all aspects of the development process including architecture, design, development and the quality assurance process; and advocates usage of proven architecture and design patterns implementation and a strong quality process.

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Olivia Dang

APAC Account Manager

Olivia has a broad understanding of E-commerce and business solutions. Olivia’s in-depth knowledge of E-commerce consultancy, commercial strategy, and new technology is growing rapidly with several projects each month.
Outside of work, Olivia enjoys swimming, traveling, reading books and socializing with friends.

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Mia Tran

Team Manager

Mia is an experienced Project Manager with both business and strong technical background.
Mia is in charge of the E-commerce development team, team building, motivation, finance controlling, process management and work schedule. Mia has worked on many Magento e-commerce projects and continues to manage the day-to-day support queries. She is the “fire keeper” of the team.
In her spare time, Mia enjoys traveling, drawing, crafting. Mia reads at least 2 books per month, sees IT articles and catches up with friends to get updated with new technology.

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Hung Le

Team Manager

IT professional with strong project management skills and a broad range of computer expertise gained from 10+ years of experience in the IT industry. Hung has a strong experience with Microsoft technologies with 5 years working as Technical Architect and 5 years working as Project Manager. He has experienced in all software development life cycle: Initiation, Planning, Analysis, Design, Implementation, Testing and Integration, Maintenance, Termination.

He has successfully delivered many big projects that are used for big 4 banks in the UK such as Barclays, Nationwide, or ANZ in Australia, Exxonmobile in the US.

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Duong Nguyen

Team Manager

Sugar has 10+ years of experience in the business process and payroll outsourcing industry, assisting clients to set up and operate their business in Vietnam. She has been actively leading her team in advising them on their C&B policies, operational setup strategies, recruitment and operations of their businesses and back-office functions. She has currently involved in managing IT development, mobile applications and web application projects using Agile Frameworks.

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